Accessibility Statement
This statement was last updated on
18 December 2025
Viva Balm is committed to making our website accessible and easy to use for everyone, including people with disabilities.
We believe intimate care should feel inclusive, respectful, and accessible — both in real life and online.
Our Commitment
We are continuously working to improve the accessibility of our website and ensure that it is usable by as many people as possible, regardless of ability, device, or technology.
Our goal is to align with recognised accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1, where reasonably possible.
Accessibility Features
We aim to support accessibility by:
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Using clear, readable fonts and sufficient colour contrast
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Structuring content with logical headings and layouts
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Providing alternative text for images where appropriate
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Ensuring forms are clearly labelled and easy to navigate
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Supporting keyboard navigation where possible
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Making the site responsive across desktop, tablet, and mobile devices
Our website is built using the Wix platform, which includes built-in accessibility features and ongoing improvements.
Limitations & Ongoing Improvements
While we strive to make all areas of our website accessible, some content or features may not yet be fully optimised.
We are actively reviewing and improving accessibility as our site evolves and welcome feedback to help us do better.
Need Assistance?
If you experience any difficulty accessing content, placing an order, or navigating our website, we’re here to help.
Please contact us and we’ll gladly assist you in a way that works best for you.
Feedback
We value your feedback on the accessibility of our website. If you have suggestions or encounter barriers, please let us know — your input helps us improve.